Who We Are
Get Real-ISH is a service provided by Infinite Sound House LLC ("we," "us," or "our"), located at 5000 Eldorado Parkway, Suite 401, Frisco, TX 75033. We help AI music creators transform their tracks into copyright-eligible works through professional assessment, documentation services, and optional copyright filing.
Information We Collect
Information You Provide to Us
Newsletter Signup:
- Email address
- First name (if provided)
- Last name (if provided)
- Any additional information you voluntarily provide in communications
Service Purchases:
- Name and contact information
- Payment information (processed securely through our payment providers)
- Music files and related materials you submit for our services
- Information about your creative process and modifications
- Legal and administrative information for copyright filing
Communications:
- Messages you send us via email, contact forms, or social media
- Responses to surveys or feedback requests
- Information shared in support interactions
Information We Collect Automatically
Website Usage:
- IP address and general location information
- Browser type and version
- Pages visited and time spent on our website
- Referral sources (how you found our website)
- Device information (desktop, mobile, etc.)
Cookies and Tracking:
- We use cookies to improve your website experience
- Analytics cookies to understand how visitors use our site
- Marketing cookies to deliver relevant content and ads
- Preference cookies to remember your settings
How We Use Your Information
Primary Uses
Service Delivery:
- Process and fulfill your Get Real-ISH service orders
- Provide customer support and respond to inquiries
- Generate copyright documentation and evaluation reports
- Manage copyright filing applications with the U.S. Copyright Office (when using filing service)
- Track and communicate application status
Communications:
- Send you our newsletter and educational content
- Provide updates about industry developments and copyright standards
- Send service-related notifications and confirmations
- Provide filing status updates (for filing service users)
Business Operations:
- Improve our website and services
- Train and improve our AI evaluation system
- Analyze usage patterns to enhance user experience
- Comply with legal obligations and protect our rights
Marketing and Content
Educational Content:
- Share industry updates, copyright developments, and creative insights
- Provide free resources and guides related to AI music creation
- Feature success stories and case studies (with permission)
Service Promotion:
- Inform you about new services or features
- Send relevant offers or promotions
- Invite participation in surveys or feedback opportunities
How We Share Your Information
Service Providers
We work with trusted third-party service providers who help us operate our business:
- CRM: Customer relationship management and email marketing (HubSpot)
- Payment Processors: Secure payment processing (Stripe)
- Web Hosting: Website hosting and performance optimization
- Analytics Services: Website traffic and user behavior analysis (Google Analytics)
- Communication Tools: Email delivery and customer support systems
- Cloud Storage: Secure file storage for submitted materials (AWS, Google Cloud)
- Document Generation: AI services for evaluation and documentation (Anthropic Claude)
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
U.S. Copyright Office
When you use our filing service, we submit your information to the U.S. Copyright Office as your authorized representative, including:
- Your legal name and contact information
- Your music files and supporting materials
- Documentation of your creative contributions
- Any other information required for copyright registration
The Copyright Office is a U.S. government agency with its own privacy policies and public record requirements.
Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety, or that of others
- Prevent fraud or illegal activity
- Enforce our Terms of Service
Business Transfers
If we sell, merge, or transfer our business, your information may be included in that transaction. We will notify you of any such change in ownership or use of your information.
Your Rights and Choices
Communication Preferences
- Newsletter: You can unsubscribe from our newsletter at any time using the unsubscribe link in any email
- Marketing Emails: You can opt out of promotional communications while still receiving service-related messages
- Preferences: Contact us to update your communication preferences
Data Access and Control
- Access: Request a copy of the personal information we have about you
- Correction: Ask us to correct any inaccurate information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Portability: Request your data in a portable format
- Objection: Object to certain processing of your information
California Privacy Rights (CCPA)
If you're a California resident, you have additional rights including:
- Right to know what personal information we collect and how we use it
- Right to delete personal information we have collected
- Right to opt-out of the sale of personal information (we don't sell personal information)
- Right to non-discrimination for exercising your privacy rights
To exercise these rights, contact us at privacy@infinitesoundhouse.com
European Privacy Rights (GDPR)
If you're in the European Economic Area, you have additional rights under GDPR, including those listed above plus:
- Right to restrict processing in certain circumstances
- Right to data portability
- Right to withdraw consent
- Right to lodge a complaint with your supervisory authority
Data Security
We implement appropriate security measures to protect your information:
- Secure data transmission using encryption (SSL/TLS)
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure file handling for music and creative materials you submit
- Encrypted storage of sensitive information
- Regular backups and disaster recovery procedures
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information using commercially reasonable measures, we cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations:
Newsletter Subscribers: We retain your email address until you unsubscribe
Service Customers: We retain information necessary for:
- Service delivery and customer support
- Legal compliance and protection
- Copyright Office requirements (for filing service)
- Financial record-keeping requirements
Creative Materials: Music files and related materials are securely stored for:
- The duration needed to provide services
- Legal protection purposes
- Compliance with Copyright Office requirements
Communications: We retain customer communications for support and business purposes
We will delete or anonymize your information when it's no longer needed for legitimate business purposes, unless longer retention is required by law.
Cookies and Tracking Technologies
Types of Cookies We Use
- Essential Cookies: Necessary for website functionality and security
- Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
- Marketing Cookies: Used to deliver relevant content and measure campaign effectiveness
- Preference Cookies: Remember your settings and preferences
Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
For Google Analytics opt-out: Google Analytics Opt-out Browser Add-on
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. We ensure appropriate safeguards are in place to protect your information during international transfers, including:
- Standard contractual clauses approved by regulatory authorities
- Adequacy decisions by relevant authorities
- Other legally approved transfer mechanisms
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete it promptly.
If you believe we have collected information from a child under 13, please contact us immediately at privacy@infinitesoundhouse.com
Third-Party Links
Our website may contain links to third-party websites (YouTube, social media platforms, Copyright Office, etc.). This Privacy Policy does not apply to those sites. We encourage you to review their privacy policies before providing any information to them.
We are not responsible for the privacy practices or content of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website with a new "Last Updated" date
- Sending an email notification for significant changes
- Providing notice through our website or services
Your continued use of our services after the effective date of changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:
Privacy Questions: privacy@infinitesoundhouse.com
General Support: support@infinitesoundhouse.com
Mailing Address: Infinite Sound House LLC, 5000 Eldorado Parkway, Suite 401, Frisco, TX 75033
Response Time: We will respond to privacy requests within 30 days (or as required by applicable law)
State-Specific Privacy Information
California Residents
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. See the "California Privacy Rights" section above for details.
Do Not Sell My Personal Information: We do not sell personal information to third parties.
Nevada Residents
Nevada residents have the right to opt out of the sale of certain covered information. We do not sell covered information as defined under Nevada law.
Other States
We comply with state-specific privacy laws where applicable. If your state has enacted privacy legislation, you may have additional rights. Contact us for more information.
Data Processing Legal Bases (For GDPR)
When processing your personal information, we rely on the following legal bases:
- Consent: When you provide explicit consent for specific processing activities
- Contract: When processing is necessary to fulfill our contractual obligations to you
- Legal Obligation: When we must process information to comply with legal requirements
- Legitimate Interests: When processing is necessary for our legitimate business interests, provided these don't override your rights
By using Get Real-ISH services, you acknowledge that you have read and understood this Privacy Policy.
© 2025 Infinite Sound House LLC. All rights reserved.