Who We Are

Get Real-ISH is a service provided by Infinite Sound House LLC ("we," "us," or "our"), located at 5000 Eldorado Parkway, Suite 401, Frisco, TX 75033. We help AI music creators transform their tracks into copyright-eligible works through specialized services and educational resources.

Information We Collect

Information You Provide to Us

Newsletter Signup:

• Email address
• First name (if provided)
• Last name (if provided)
• Any additional information you voluntarily provide in communications

Service Purchases:

• Name and contact information
• Payment information (processed securely through our payment providers)
• Music files and related materials you submit for our services
• Information about your creative process and modifications

Communications:

• Messages you send us via email, contact forms, or social media
• Responses to surveys or feedback requests
• Information shared in support interactions

Information We Collect Automatically

Website Usage:

• IP address and general location information
• Browser type and version
• Pages visited and time spent on our website
• Referral sources (how you found our website)
• Device information (desktop, mobile, etc.)

Cookies and Tracking:

• We use cookies to improve your website experience
• Analytics cookies to understand how visitors use our site
• Marketing cookies to deliver relevant content and ads

How We Use Your Information

Primary Uses

Service Delivery:

• Process and fulfill your Get Real-ISH service orders
• Provide customer support and respond to inquiries
• Deliver the copyright and creative services you've purchased

Communications:

• Send you our newsletter and educational content
• Provide updates about industry developments and new resources
• Send service-related notifications and confirmations

Business Operations:

• Improve our website and services
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and protect our rights

Marketing and Content

Educational Content:

• Share industry updates, copyright developments, and creative insights
• Provide free resources and guides related to AI music creation
• Feature success stories and case studies (with permission)

Service Promotion:

• Inform you about new services or features
• Send relevant offers or promotions
• Invite participation in surveys or feedback opportunities

How We Share Your Information

Service Providers

We work with trusted third-party service providers who help us operate our business:

• CRM: Customer relationship management and email marketing
• ‍Payment Processors: Secure payment processing (they handle payment data directly)
• ‍Web Hosting: Website hosting and performance optimization
• ‍Analytics Services: Website traffic and user behavior analysis (Google Analytics)
• ‍Communication Tools: Email delivery and customer support systems

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activity
• Enforce our Terms of Service

Business Transfers

If we sell, merge, or transfer our business, your information may be included in that transaction. We will notify you of any such change in ownership or use of your information.

Your Rights and Choices

Communication Preferences

• Newsletter: You can unsubscribe from our newsletter at any time using the unsubscribe link in any email
• ‍Marketing Emails: You can opt out of promotional communications while still receiving service-related messages
• ‍Preferences:Contact us to update your communication preferences

Data Access and Control

• Access: Request a copy of the personal information we have about you
• ‍Correction: Ask us to correct any inaccurate information
• ‍Deletion: Request deletion of your personal information (subject to legal requirements)
• ‍Portability: Request your data in a portable format

California Privacy Rights (CCPA)

If you're a California resident, you have additional rights including:

• Right to know what personal information we collect and how we use it
• Right to delete personal information we have collected
• Right to opt-out of the sale of personal information (we don't sell personal information)
• Right to non-discrimination for exercising your privacy rights

Data Security

We implement appropriate security measures to protect your information:

• Secure data transmission using encryption (SSL/TLS)
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure file handling for music and creative materials you submit

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

• Newsletter Subscribers: We retain your email address until you unsubscribe
• ‍Service Customers: We retain information necessary for service delivery, customer support, and legal compliance
• ‍Creative Materials: Music files and related materials are securely stored for the duration needed to provide services and may be retained for legal protection purposes
• ‍Communications: We retain customer communications for support and business purposes

We will delete or anonymize your information when it's no longer needed for legitimate business purposes.

Cookies and Tracking Technologies

Types of Cookies We Use

• Essential Cookies: Necessary for website functionality
• ‍Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• ‍Marketing Cookies: Used to deliver relevant content and measure campaign effectiveness
• ‍Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

For Google Analytics opt-out: Google Analytics Opt-out Browser Add-on

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during international transfers.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete it promptly.

Third-Party Links

Our website may contain links to third-party websites (YouTube, social media platforms, etc.). This Privacy Policy does not apply to those sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification for significant changes
• Updating the "Last Updated" date at the top of this policy

Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

Email: privacy@infinitesoundhouse.com
‍Mail: Infinite Sound House LLC, 5000 Eldorado Parkway, Suite 401, Frisco, TX 75033

For general questions about our services: support@infinitesoundhouse.com

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Infinite Sound House LLC 5000 Eldorado Parkway, Suite 401 Frisco, TX 75033